Return Policy

Thank You for Choosing Audrixs Pvt Ltd!

We are committed to making your shopping experience smooth and hassle-free.

Below is our return policy for your convenience:

Return Policy Overview

Reasons You Can Return a Product
  • Received the wrong item (not what you ordered).
  • Product is defective or damaged.
  • Not satisfied with the product (return if still in sealed packaging).
Return Timeframe
  • Return/Replace within 7 days of delivery.
  • Report damaged or defective items within 24 hours of receiving them.
How to Start a Return
  • Email: audrixs.com@gmail.com
  • Phone: +91 98710 28712
  • What to provide: Order number, issue description, and photos of the product.
Return Shipping
  • We’ll send a prepaid shipping label via email.
  • Ensure secure packaging to avoid damage during transit.
Who Pays for Shipping?We cover return shipping costs for defective/damaged items.
Return Conditions
  • Include all accessories, manuals, and warranty cards with the product.
  • Products damaged due to improper use won’t be accepted.
Inspection & Refunds
  • We will inspect the product after return.
  • Refunds processed to the original payment method within 1-2 business days after approval.
  • Bank processing times may vary.
ExchangesWe will handle exchanges promptly if needed.
Support & Troubleshooting
  • Our technical support team is available to assist with setup or troubleshooting.
Warranty InfoAll products come with manufacturer warranties. Check the included warranty details.
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Free Shipping | Cash on Delivery | 7 Days Return Policy
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